For any questions or comments, please contact us by phone at +32 2 361 34 66 or by email at info@nesta.style.
PURPOSE OF DATA PROCESSING
We collect and process personal data for managing reservations, customer interactions, orders, deliveries, invoicing, and marketing. This includes sending personalized offers to enhance customer experience. For bookings and take-out orders, we use TableFever. Please review their privacy policy here. For all rest of our operational systems we use ZOHO, review their policy to privacy here.
LEGAL BASIS FOR PROCESSING
Personal data is processed based on:
• Consent (Article 6.1.a GDPR)
• Performance of an agreement (Article 6.1.b GDPR)
Customers can always withdraw their consent at any time by:
• Adjusting their settings via our client portal at: https://crm.nesta.style/portal/login.sas
• Sending an email to : info@nesta.style
THIRD-PARTY DATA SHARING & TRANSFER
In case where customer data must be shared with third parties when necessary for the good function of our overall services, eg. our table booking system which operates with TableFever, NESTA BV guarantees that these recipients will take the necessary technical and organizational measures to protect the personal data.
Also gather we data on performance and interaction from our pages on Meta platforms (Facebook, Instagram, Threads) and LinkedIn, it flows immediately back to our systems and always is securely treated within our own secured private cloud-stack.
WEBSITE ANALYTICS
We use Google Analytics and ZOHO Pagesense for website performance monitoring. Both tools operate within our own private cloud-stack, ensuring all collected data remains secure and compliant with relevant standards. Data is for internal use only to improve our services.
DATA FLOW AND SECURITY
The data flow between TableFever and our CRM system is established through API connections, protected by the OAuth 2.0 Authentication method. This ensures robust data security across all platforms.
DATA RETENTION
We retain personal data for as long as necessary to meet legal obligations, such as accounting requirements.
CUSTOMER RIGHTS
In addition, the customer has the right to obtain a copy (in a structured, common and machine-readable form) of his personal data and to have the personal data forwarded to another company.
Customers can access, correct, delete, or transfer their data at any time through our client portal at https://crm.nesta.style/portal/login.sas or contact us at +32 2 361 34 66 or email info@nesta.style.
DIRECT MARKETING
Customers may object to the use of their data for marketing purposes at any time, free of charge.
You can opt out of marketing communications within send newsletters or by adjusting your settings in our client portal at https://crm.nesta.style/portal/login.sas or contact us at +32 2 361 34 66 or email info@nesta.style.
COOKIE USAGE
We use cookies to enhance your website experience:
• First-party cookies optimize site functionality.
• Third-party cookies support additional services.
By using our websites (nesta.style & boutique.nesta.style), you agree to the use of cookies. You can set your internet browser so that cookies are not accepted, that you receive a warning when a cookie is installed or that the cookies are subsequently removed from your hard drive. You can do this via the settings of your browser. Keep in mind that when disabling cookies certain graphic elements may not appear correctly, or that you will not be able to use certain applications.
PHOTOGRAPHY AND PUBLICITY
While on our premises or any outdoor event we might organise, you may appear in occasional photos used for promotional purposes for our website, social media, and in local press. These photos are intended for archive and promotional use, focusing on our brand rather than individuals.
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